Register for Online Services

Registration only takes a few minutes

To do this you'll need:

  • Your account number
  • Your Telephone Password
  • Your email address
  • An up-to-date phone number already held with us
  • To be able to receive an automated call on that number to confirm it's you

Need some help?

If you don't have all of the items above, you won't be able to register for Online Services yet.

If you don’t already have a Telephone Password, call our Customer Services Centre. If you have one and can’t remember it you'll need to reset it by post before you can register.

To add or remove numbers, call our Customer Service Centre on 0800 121 8899 and have your telephone security details handy. We're open Monday to Friday 8am - 7pm, Saturday 9am - 2pm. We are currently closed on Sundays and bank holidays. Or visit your nearest branch

Can't find what you're looking for?

Try Online Services help


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