Register for Online Services

Registration only takes a few minutes

To do this you'll need:

  • Your account number
  • Your Telephone Password
  • Your email address
  • An up-to-date phone number already held with us
  • To be able to receive an automated call on that number to confirm it's you

Need some help?


If you’re already registered for Online Services, you don’t need to register again.  Log in if you know your Security Details.  If you’ve forgotten your Web ID or Username you can retrieve it.

If you don't have all of the items above, you won't be able to register for Online Services yet.

You'll need your Telephone Password to register. If you've forgotten it, or need to set it up for the first time, you’ll need to order a Telephone Password Letter

To add or remove numbers, call our Customer Service Centre on 0800 121 8899 and have your telephone security details handy. Or visit your nearest branch

Can't find what you're looking for?

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