Register for Online Services

Registration only takes a few minutes

To do this you'll need:

Your account number
Your Telephone Password
Your email address
An up-to-date phone number already held with us
To be able to receive an automated call on that number to confirm it's you

Need some help?

If you’re already registered for Online Services, you don’t need to register again. Log in if you know your Security Details. If you’ve forgotten your Web ID or Username you can retrieve it.

Don't have what you need to register?

If you don't have all of the items above, you won't be able to register for Online Services yet.

You'll need your Telephone Password to register. If you've forgotten it, or need to set it up for the first time, you’ll need to order a Telephone Password Letter

To add or remove numbers, call our Customer Service Centre on 0800 121 8899 and have your telephone security details handy. Or visit your nearest branch

Can't find what you're looking for?

Try Online Services help

We use cookies to ensure we give you the best browsing experience on our website. This includes cookies from third party analytics providers to help us understand how you use our site so we can continually improve. You can delete and block cookies, but parts of our site won't work without them. For example you won't be able to apply for an account or use Online Services.

If you'd like to find out more about how we use cookies view our Cookie policy.

To find out more about how we look after your data view our Privacy notice.

Manage cookies