Register for Online Services

Here's what you'll need:

  • Your account number
  • Your email address
  • Access to your phone number set up with us to receive an automated call
  • Photo ID
    • Passport (UK or foreign) - current, valid and full or
    • Valid (UK) photocard driving licence (full or provisional)

Don't have photo ID?

You can register with your telephone password or request an activation code by post.

Photo ID

  • Passport (UK or foreign) - current, valid and full or
  • Valid (UK) photocard driving licence (full or provisional)

Scan the QR code to register on your mobile

Qr Code.

Don't have photo ID?

You can register with your telephone password or request an activation code by post.

Need some help?

Online Services gives you fast, secure and easy access to your accounts(s).

A lot of the things can be done online in minutes:

  • View your accounts and recent transactions
  • Make a payment
  • Update your details
  • Open a new savings account

If you don't have photo ID or a mobile phone, you can continue without ID and register with your telephone password or request an activation code by post.

To change your telephone number, call us on 0800 121 8899 and have your telephone security details handy. Or you can visit your nearest branch.

If you’re already registered for Online Services, you don’t need to register again.  Log in if you know your Security Details.  If you’ve forgotten your Username you can retrieve it.

Once you're set up for Online Services, you can download the Coventry Building Society app from the iOS App Store or the Google Play Store.

Our help section is bursting with useful information.

Online Services help

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